Systems Architect

17 hours ago

Chatswood, Australia beBeeDigitalTransformation Full time $90,000 - $120,000

Job Overview

About This Opportunity

This role offers the chance to support Data Centres across NSW Health in collaboration with Product Owners and Principal Engineers, ensuring we deliver to customer expectations and business goals.

You will be responsible for managing our operational work around firewalls, F5, load balancer and Zscaler proxy. This includes providing on-call support on a rotational basis.

In This Role, You Will
  • Participate in internal and external customer meetings to understand customer requests in collaboration with the Product Owner.
  • Develop and contribute to an agile mindset within the team by carrying out daily stand ups as well as 'lesson learnt' meetings to stay ahead of operational issues.
  • Help improve processes in the Change and Event management process, various performance characteristics and service delivery technical issues.
  • Be a proactive problem solver to maintain system performance.
  • Train and mentor other members of the team, maintaining up-to-date knowledge with current technology, to be able to assist other eHealth teams, Local Health Districts and Service Desk.
About You

We are looking for someone who:

  • Has experience in network technologies including Scripting, GitOps, Wireless technologies, Solarwinds and Splunk, Gigamon, Firewall, Remote Access, Authentication Services, Automation, DNS, Load Balancing, Proxy and EVPN.
  • Is proactive in their approach to their work to contribute to document writing, problem analysis and resolution, and process improvement and uplift.
  • Is adaptable and agile in their mindset and guide the team in a growth-mindset culture.
  • Has experience improving processes, including change and event management methodologies.
  • Can collaborate with cross-functional teams and various internal and external stakeholders.

Key Responsibilities

  • Provide on-call support on a rotational basis.
  • Improve processes in the Change and Event management process, various performance characteristics and service delivery technical issues.
  • Train and mentor other members of the team.

Requirements

  • Experience in network technologies including Scripting, GitOps, Wireless technologies, Solarwinds and Splunk, Gigamon, Firewall, Remote Access, Authentication Services, Automation, DNS, Load Balancing, Proxy and EVPN.
  • Proactive approach to work to contribute to document writing, problem analysis and resolution, and process improvement and uplift.
  • Adaptable and agile mindset to guide the team in a growth-mindset culture.
  • Experience improving processes, including change and event management methodologies.
  • Ability to collaborate with cross-functional teams and various internal and external stakeholders.

About Us – Digital Transformation Leader

eHealth NSW is leading the digital transformation of Australia's largest health system. As NSW Health's digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

We're guided by a Cloud First Strategy, harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia's largest health organisation – alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

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