Technical Service Operations Lead

2 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000
Job Overview:

This leadership role is designed for seasoned professionals who thrive in technical environments and excel at driving customer service operations.

About the Position:

You will oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise.

Key Responsibilities:
  • Oversight of customer service operations
  • Leadership of a team dedicated to providing exceptional service
  • Process improvement and people leadership
Requirements:
  • Experience in customer service or technical industry
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
What We Offer:

A dynamic work environment with opportunities for growth and development.

How to Succeed:

To be successful in this role, you should possess strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.



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