Outpatient Services Coordinator

22 hours ago


Adelaide, South Australia beBeeAdministrative Full time $58,709 - $63,154
Job Description

Are you a highly skilled professional looking for a challenging role that requires excellent communication and organisational skills? Do you have experience in providing administrative support to healthcare teams? If so, we have an exciting opportunity for you.

This is a fast-paced, client-facing role that involves supporting clinical staff and patients with appointment bookings, records, and enquiries. You will be the first point of contact for patients, families, and visitors accessing outpatient services, delivering courteous and professional reception and administrative services.

  • Provide vital support to patients, families, and visitors, ensuring they receive a positive experience when interacting with our organisation.
  • Deliver accurate patient scheduling, records management, and respond to enquiries both face-to-face and over the phone.
  • Ensure clinics run smoothly, patients are supported through their outpatient journey, and staff are assisted with timely administrative functions in a dynamic healthcare environment.
About The Role

This role requires a proactive and reliable individual who thrives in a busy and customer-focused environment. You will work closely with healthcare professionals to ensure seamless communication and coordination.

Key responsibilities include:

  • Providing exceptional administrative support to healthcare teams, including appointment bookings and record management.
  • Responding to patient enquiries and resolving issues in a timely manner.
  • Maintaining accurate records and managing confidential information.
Requirements

To be successful in this role, you will need to possess:

  • Proven experience in administrative or reception roles, ideally within a health or hospital environment.
  • Strong interpersonal and communication skills, with the ability to manage sensitive situations.
  • Proficiency in computer systems, including scheduling software and Microsoft Office.
  • Mandatory clearances, and compliance with SA Health immunisation requirements.
Benefits

We offer a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.


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