Application Service Manager | SAP Cloud Expert

3 weeks ago


North Sydney Council, Australia SAP Full time
About the Role

As a highly skilled Application Service Manager at SAP, you will play a pivotal role in driving customer engagement and promoting service excellence.

Key Responsibilities
  • Ensure services provided to customers meet the highest standards of quality by coordinating various aspects of the engagement.
  • Continuously identify opportunities for optimization, innovation, and adoption of new technologies or methodologies that can enhance the customer experience.
  • Create and maintain success service plans outlining resources, activities, and timelines required for successful delivery.
  • Collaborate with other teams to expand customers' use of SAP's Portfolio & Services.
  • Oversee the successful execution of CAS engagements, meeting margin and revenue targets, exceeding customer expectations, and achieving high levels of customer satisfaction.
Requirements
  • Bachelor's degree in IT & Business Management, Engineering, or a related field.
  • 8+ years of experience in customer account services, relationship management, or a similar role.
  • Hands-on experience in at least one SAP Solution Area (e.g., S/4 Hana – FI, MM, SuccessFactors, BTP).
  • Solid knowledge of SAP Portfolio & Offerings.
  • Excellent documentation, communication, facilitation, and interpersonal skills.
What We Offer
  • A competitive salary of $140,000 - $160,000 per annum.
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • The chance to work with a global team of experienced professionals in a dynamic and inclusive environment.


  • North Sydney Council, Australia SAP Full time

    We help the world run better by providing innovative solutions to enterprises. As a Procurement Solutions Expert at SAP, you will play a key role in driving adoption of our Intelligent Spend Management solutions across various industries.Job OverviewThis is a unique opportunity to join a dynamic team and contribute to the success of our customers. As a...


  • North Sydney Council, Australia SAP Full time

    Unlock the Power of SAP S/4HANA AdoptionWe are seeking an accomplished Architecture Specialist to join our SAP Enterprise Cloud Services team, supporting customers in their journey to the Intelligent Enterprise. As a key member of our team, you will contribute to SAP's strategy by providing technical and architectural expertise to ensure successful SAP...


  • North Sydney Council, Australia SAP Full time

    Unlock Your Potential as a Senior Cloud Solutions ExpertSAP is seeking an experienced Senior Cloud Solutions Expert to join our team. As a key member of our presales team, you will be responsible for elevating SAP's presence and impact in potential customer engagements.About the Role:This is a highly rewarding opportunity for a motivated and results-driven...


  • North Sydney Council, Australia SAP Full time

    At SAP, we are committed to empowering businesses to run better. As a Cloud ERP Solution Advisory Expert, you will play a key role in helping our partners succeed in the rapidly evolving cloud landscape.Our company culture is built on innovation, collaboration, and mutual respect. We strive to create a workplace that fosters creativity, encourages learning,...


  • North Sydney Council, Australia SAP Full time

    SAP, a leading provider of end-to-end business application software and related services, is seeking a highly skilled Senior Cloud Solutions Expert to join its team.As a Digital Solution Advisor Senior Specialist, you will play a critical role in delivering exceptional customer experiences through scalable, speedy, and personalized solutions. Your expertise...


  • North Sydney Council, Australia SAP Full time

    About the RoleSAP is a leading provider of enterprise software and services, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively.We are currently seeking a highly skilled Cloud Sales Specialist to join our team. As a key member of our sales team, you will be responsible for driving sales growth...


  • North Sydney, Australia SAP Full time

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • North Sydney Council, Australia SAP Full time

    SAP Career OpportunityAt SAP, we are seeking an experienced Business Solutions Expert to join our Digital Hub Customer Advisory organisation in Sydney.We offer a highly collaborative and caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose...


  • North Sydney Council, Australia SAP Full time

    We help the world run better at SAP, and we're seeking a highly skilled Business Security Solutions Expert to join our Customer Information Security Advisers team.This role involves building and maintaining customer trust in SAP through effective communication of our security and compliance approach. You'll work closely with teams from various departments,...


  • North Sydney Council, Australia SAP Full time

    About SAPWe help the world run better by enabling organizations to adapt and thrive in a rapidly changing environment.Our company culture is centered around innovation, collaboration, and continuous learning. We offer a highly supportive team environment with a strong focus on growth, recognition, and a variety of benefits.Job DescriptionThis position...


  • North Sydney Council, Australia SAP Full time

    At SAP, we're looking for a Senior SAP Cloud Solutions Architect to join our Digital Hub Customer Advisory organisation in Sydney. This is an exciting opportunity to work with us and make a significant impact on the company's revenue aspirations.We offer a highly collaborative, caring team environment with a strong focus on learning and development,...

  • IT Consultant

    2 weeks ago


    North Sydney Council, Australia SAP Full time

    At SAP, we empower organizations to run better by harnessing the power of innovative technologies.We are seeking a highly skilled IT Consultant to join our Customer Information Security Advisers (CISA) APJ & Greater China regional team. As an IT Consultant, you will play a pivotal role in building and maintaining customer trust in SAP through effective...


  • North Sydney Council, Australia SAP Full time

    About SAPSAP is a global leader in enterprise software solutions, helping more than 400,000 customers worldwide to work more efficiently and use business insight effectively.We're a cloud company with 200 million users and over 100,000 employees worldwide, driven by a purpose to help every challenge get the solution it deserves. Our culture of inclusion,...


  • North Sydney, Australia SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • North Sydney Council, Australia SAP Full time

    We are seeking a highly skilled Senior Cloud Infrastructure Manager to join our global Cloud Data Center Operations Team.This is an exceptional opportunity for individuals who possess excellent analytical and problem-solving skills, with a strong understanding of cloud infrastructure and data center operations.The ideal candidate will have a bachelor's...


  • North Sydney Council, Australia SAP Full time

    About SAPSAP is a leading global provider of software solutions for business operations and customer experience management. With a rich history dating back to the 1970s, we have evolved from enterprise resource planning (ERP) software to become a market leader in end-to-end business application software and related services.Job DescriptionWe are seeking a...


  • North Sydney Council, Australia SAP Full time

    Transform businesses and societies through innovative cloud solutions at SAP Australia.About UsWe empower organizations to work better together, using business insight effectively. With a global presence of over 400,000 customers, we are a market leader in end-to-end business application software and related services. As a cloud company with two hundred...


  • North Sydney, Australia SAP Full time

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • North Sydney, Australia SAP Full time

    **We help the world run better** **ABOUT CLOUD CUSTOMER SUCCESS SERVICE ACADEMY** SAP Cloud Customer Success Service’s team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement,...


  • North Sydney Council, Australia SAP Full time

    About SAPSAP is a leading provider of enterprise software solutions, empowering over 400,000 customers worldwide to work more efficiently and make data-driven decisions. Our portfolio spans end-to-end business application software, database, analytics, intelligent technologies, and experience management.As a cloud company with 200 million users and a global...