Community Engagement Specialist

1 month ago

Maitland, New South Wales, Australia Hunter Recruitment Group Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Community Engagement Specialist. This is a new role at Mai-Wel, and we are looking for a dynamic individual with passion and flair to attend community engagement events and other public-facing activities to represent Mai-Wel.

The primary focus of this role is community engagement, promoting services and supporting participants through contract management and ongoing relationships. You will have the skills and drive to follow up with leads and strong attention to detail needed to support and drive their intake journey into Mai-Wel.

Key Responsibilities
  • Manage Enquiries: Oversee and respond to new service and support referrals.
  • Collaborate: Work closely with the service delivery team to ensure quality outcomes.
  • NDIS Expertise: Maintain a deep understanding of NDIS plans, pricing frameworks, and service agreements.
  • Contract Management: Prepare and manage participant contracts, ensuring compliance with funder requirements.
  • Build Relationships: Proactively follow up with participants and partners to sustain ongoing relationships.
  • Community Engagement: Support sector events, maintain visitation schedules, and promote Mai-Wel's activities.
  • Brand Champion: Advocate for and uphold the Mai-Wel brand.
About You
  • Experience in community engagement, business development, marketing, communications, sales, or events.
  • Exceptional communication and time management skills, with a solution-focused and agile mindset.
  • Proficient in Microsoft Office Suite.
  • Understanding of NDIS pricing, plans, and the framework.
  • A Certificate IV or Diploma in a relevant field, or equivalent industry experience.
What We Offer
  • Maximise your take-home pay with salary sacrifice options.
  • Laptop and phone provided.
  • Hybrid role - Work from the office and attend onsite events and community engagements, with flexibility to work from home.
  • Training and professional development opportunities.
  • The opportunity to make a positive impact in your community, specifically with a cohort that needs support.

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