Food and Beverage Leadership Position
3 weeks ago
Job Summary:
Mercure Melbourne Doncaster is seeking a skilled Food and Beverage Supervisor to lead our team in delivering exceptional service to our guests.
About the Role:
This is an exciting opportunity for a motivated and experienced hospitality professional to join our team as a Food and Beverage Supervisor. As a key member of our Food and Beverage operations team, you will be responsible for supervising the daily operations of our restaurant and banquets, ensuring that our guests receive a seamless and enjoyable dining experience.
Key Responsibilities:
- Supervise and lead a team of Food and Beverage staff to deliver exceptional service to our guests.
- Assist in the day-to-day operations of the restaurant and banquets, including managing inventory, scheduling, and staff performance.
- Communicate effectively with the Food and Beverage operations team to ensure seamless service delivery.
- Manage guest queries and resolve any issues in a timely and professional manner.
- Assist in the analysis of performance data and contribute to the development of strategies to improve service delivery.
Requirements:
- Passion for delivering exceptional customer service.
- Supervisory experience in a similar role.
- Proven ability to lead and motivate a team.
- Strong communication and interpersonal skills.
- Ability to work effectively under pressure and as part of a team.
- Holds a valid Responsible Service of Alcohol (RSA) certification in VIC.
Why Join Us:
Mercure Melbourne Doncaster offers a rewarding work environment with opportunities for career development and growth. As part of the Accor Group, we provide a range of benefits, including ongoing training and development, competitive salaries and benefits, and the opportunity to work with a global hospitality leader.
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