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Manningham, Australia Mercure Full time

Mercure Melbourne Doncaster, a 183 room & suite hotel in Australia's first next generation Mercure brand, presents an opportunity to work in approachable elegance amidst the Eastern Suburbs. Our hotel features a restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views of the Yarra Ranges to the CBD, and six event spaces for up to 200 guests.

As a unique venue in the Eastern Suburbs, we offer panoramic views of the Dandenong Ranges and Melbourne's City Skyline.

We are seeking part-time Food & Beverage Attendants, who will be responsible for various tasks such as greeting and welcoming guests, maintaining clean presentation of bar and restaurant areas, and assisting guests with menu offerings.

This role includes working alongside the Food and Beverage Team Leaders, Supervisors & Managers to ensure seamless guest experiences.

Your responsibilities will include:

  • Greeting and welcoming guests, handling enquiries and restaurant bookings;
  • Maintaining cleanliness and neatness of bar and restaurant areas;
  • Taking responsibility for your designated section and station while on shift;
  • Assisting guests with menu offerings and maximising sales opportunities through product knowledge and suggestive selling.

To succeed in this role, you will require:

  • A Responsible Service of Alcohol (RSA) Certificate;
  • Flexibility to work varied rostered shifts, including early mornings, late evenings, and weekends;
  • Good communication and interpersonal skills, along with high levels of organisation, accuracy, and attention to detail;
  • Passion for customer service;
  • Point of Sale (POS) experience is desirable.

In return, you can expect:

  • Ongoing Career and Professional Development Opportunities;
  • A Rewarding Work Environment;
  • Global Discounts on Hotel Accommodation & Food and Beverage.

We estimate the salary range for this position to be around $65,000 - $75,000 per annum, based on the industry standards and location.