Mental Health Support Specialist

3 days ago


Canberra, ACT, Australia Hireup Full time

We are seeking a highly skilled Mental Health Support Specialist to join our team at Hireup. As a key member of our community, you will play a vital role in supporting individuals with complex support needs.

About Us

Hireup is an online platform and community that connects people with disability and their families with local support workers who share their interests and values. We are committed to delivering the best possible support for people with disability, and we believe that our support workers are essential to achieving this goal.

Salary Information

The estimated salary for this position is $35-$40 per hour, based on industry standards and location. This rate includes penalty rates for night shifts, weekends, and public holidays, as well as overtime pay. We also offer superannuation and long service leave, where applicable.

Job Description

Your primary responsibility as a Mental Health Support Specialist will be to provide safe and effective support to individuals with complex support needs. This may include:

  • Transporting clients to appointments
  • Shopping and personal care assistance
  • Implementing complex support plans and reading client files
  • Social and community connections
  • Crisis management and access to professional networks

You will work closely with clients, their families, and other healthcare professionals to develop personalized support plans that meet their unique needs and goals.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong understanding of mental health principles and practices
  • Experience working with individuals with complex support needs
  • Ability to adapt communication styles to suit individual clients
  • High active listening and negotiation skills
  • Strong self-care and professional boundaries

As a Mental Health Support Specialist, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.

Benefits

We offer a range of benefits to our support workers, including:

  • Flexibility and work-life balance
  • Fair pay and guaranteed annual increases
  • Ongoing training and development opportunities
  • Paid training for quality disability support workforce
  • Full responsibility and 24/7 incident response

We take pride in providing a supportive and inclusive work environment that allows our support workers to thrive and grow.



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