Care Services Manager

2 days ago

Brisbane, Queensland, Australia beBeeCare Full time

The organisation NewDirection Care is a family-run care services provider with a passion for creating vibrant, inclusive communities where everyone who lives, visits and works can live a life full of purpose and joy. They encompass residential aged care, support at home, disability and community support services developing the MICRO TOWN, adopting a small house and community approach underpinned by their values.

Everything at NDC is designed to empower individuals to live life on their own terms. The House Companion Manager is responsible for the smooth operation of care and support services within 17 Houses at NewDirection Care Bellmere.

  • Oversight of daily operations across 17 Houses supporting customers ensuring resident needs are met with dignity and independence.
  • Leadership, mentoring and development of the House Companion team managing recruitment, training and performance.
  • Compliance with Aged Care and Food Safety Standards.
  • Collaboration on menu planning, rostering household procurement and family liaison.
  • Championing the organisational model, vision and values
  • Management of the House Companion and Household budgets.
  • Ensuring compliance with the code of ethics and legal requirements of the Aged Care Act.

About You:

  • Strong leadership background in aged care, disability, hospitality or related sectors.
  • Excellent communication and coordination skills.
  • Ability to balance customer focus with operational delivery.
  • Confidence in overseeing rosters, compliance and team development.
  • Comfort with Microsoft Office and digital reporting.
  • Desirable: qualifications in Aged Care, Leadership or Hospitality; food safety knowledge.

What's On Offer:

  • Purpose-led, person-centred care environment.
  • Organisational support and vision.

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