Night Auditor
4 weeks ago
About Rydges Palmerston
A tropical oasis in the heart of Darwin, Rydges Palmerston offers a unique blend of style and sophistication. As a Night Auditor, you will be part of a team that creates unforgettable experiences for our guests.
Key Responsibilities:
- Front office duties including check-in and check-out of guests
- Checking and balancing the day's takings from all departments
- Data entry and checking of rates, guest information is accurate
- Addressing and resolving guest concerns or complaints
- Completing the night audit process, reconciliation & excel reporting
- Producing nightly reports as required
- Communicating & reporting issues to the manager
- Providing five-star customer service in a busy working environment
Benefits & Perks:
- Incredible team member discounts from your first day on-the-job
- 50% off stays at EVT hotels – Rydges, QT, Atura, and more
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Australia and NZ's largest and most diverse experiences company
Requirements:
- A high standard of presentation and reliability is required
- Exceptional customer service skills, communication and time management skills
- Strong analytical skills with a high level of computer literacy and accuracy
- A willingness to use initiative and have strong problem-solving skills
Apply now to be part of our team and experience the best of Rydges Palmerston
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