Strategic Customer Engagement Specialist
2 weeks ago
We are seeking an experienced professional to join our team as a Strategic Customer Engagement Specialist.
As a key member of our customer engagement team, you will be responsible for driving business outcomes through strategic, large, complex or highly competitive deals. Your focus will be on building trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure.
This highly visible role requires collaboration with C-level executives, IT teams, and multiple lines of business to achieve business objectives, increase the adoption of AWS services, and enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.
You will work closely with AWS customers, AWS field sales executives, and internal stakeholders to empower our customers to evolve, address challenges, and create innovative solutions.
Key Responsibilities- Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.
- Develop and shape the overall deal strategy and structure to meet customer business outcomes and goals.
- Contribute to developing AWS's value proposition and solutions.
- Drive revenue growth and cloud adoption.
- 12+ years of demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size).
- Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals.
- Bachelor's degree in Business, Economics, Technology, or Finance (or equivalent work experience).
- Fluency in English required; multilingualism is a plus.
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