Customer Relationship Development Manager
7 days ago
A company exists to level the playing field for people as they discover a career that's right for them.
They model this in their hiring process for partners, including Aircall. However, this job description is not an actual representation of the company but rather a role at Aircall.
About the RoleThis position plays a crucial part in supporting a rapidly growing customer base.
The ideal candidate has strong relationship building skills and sales background to help customers succeed locally.
Responsibilities- Support customers gain value from a product/service by checking in, training, addressing blockers to adoption, and providing best practice advice.
- Advocate for customers by providing feedback to internal teams on how to better meet customer needs.
- Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions.
- Actively seeks and develops strategies to help key stakeholders.
- Identifies problems and develops logical solutions that address the problems.
- Works with others by being open, clear in communication, and listening to achieve goals.
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