
Financial Services Specialist
12 hours ago
About Us
Our MissionWe strive to improve the financial wellbeing and sustainability of our customers through exceptional customer service.
- Meet each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.
- Act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
You will be part of a collaborative team and will have the opportunity to work in a fast-paced environment, delivering high standards of customer service.
Key Qualifications- Exceptional customer focus - retail experience is an advantage.
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
- Ability to multi-task and highly adaptable to change and ambiguity.
We welcome applications from everyone and encourage you to discuss any adjustments you may require to our recruitment process or the role itself.
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