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Assistant Team Leader

2 months ago

City of Glen Eira, Australia Glen Eira City Council Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to support the Lifeguard Team Leader in the leadership of the operations team, focusing on providing exceptional supervision and service to our members and guests.

This role is ideal for someone looking to develop their career in the leisure industry, as Glen Eira Leisure prioritizes staff development and skill enhancement.

Key Responsibilities


• Assist the Lifeguard Team Leader in maintaining Service Improvement Plan scores for areas under direct supervision.


• Perform administrative tasks related to Safety and Supervision as required.


• Assist in managing and developing staff rosters to ensure coverage and maintain facility safety.


• Authorize shifts and approve timesheets.


• Support the training and development of the Lifeguard team.


• Respond to customer feedback in a timely manner and ensure the Lifeguard team follows feedback processes.


• Ensure staff are trained and updated on chemical and dangerous goods handling, and other OH&S procedures.


• Assist with hazard and risk assessments and maintain a register to identify and manage potential issues.


• Complete direct service roles.


• Support the Lifeguard Team Leader in maintaining accurate records for OH&S risk assessments, Water Quality, Accidents and Incidents, Hazchem register, and Dangerous goods manifest.


• Assist in preparing progress reports on key performance indicators for the business unit.

We Value


• Experience in leading and managing a team.


• First Aid and CPR Certificate.


• Pool Lifeguard Qualification.


• Employee Working with Children Check.


• First Aid Management of Anaphylaxis and Management of Asthma Risks and Emergencies in the workplace qualifications (or willingness to obtain).

Please note that the successful candidate must be willing to undergo a police records check, pre-employment medical, and Health declaration for the purpose of employment.

About Glen Eira Leisure

Glen Eira Leisure is a part of Glen Eira City Council, owning and operating three industry-leading aquatic and recreation facilities. We pride ourselves on providing leading-edge services to all ages and members of the community.