Reservations Coordinator
1 day ago
Job Summary
We are seeking a highly organized and customer-focused individual to join our Reservations Team as a Reservations Coordinator. As a key member of our hospitality team, you will be responsible for managing reservations, providing exceptional customer service, and ensuring seamless operations across our portfolio of venues.
Key Responsibilities
- Customer Service
- Respond to customer inquiries and resolve service-related issues in a timely and professional manner.
- Manage reservations for special events, including large groups and VIP guests.
- Assist with daily operations, including maintaining accurate records and ensuring compliance with company policies.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Flexibility to work a rotating roster, including weekends and evenings.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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