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Portfolio Reservations Groups Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and organized Group Reservations Coordinator to join our team at Accor. As a Group Reservations Coordinator, you will be responsible for meeting the needs of inbound FIT reservations and groups, from inquiry to on-site coordination.
Key Responsibilities:
- Meet the needs of inbound FIT reservations and groups, from inquiry to on-site coordination.
- Maintain fluency with the ALL Live Limitless Loyalty Program.
- Provide efficient, friendly, and professional service to all guests.
- Be the first point of contact for all incoming group booking enquiries.
Requirements:
- Time management skills with the ability to multitask.
- Service-oriented with an eye for detail.
- Confident and articulate communication, relationship, and networking skills.
- Entrepreneurial spirit with drive, ambition, and a high level of energy.
- Passion for hospitality with experience in the hotel industry.
What We Offer:
- Working within a supportive and collaborative working environment.
- The flexibility to 'Work your Way' to leadership.
- Learning and Development through Accor's RTO 'Learn your Way'.
- Career mobility opportunities within our International Hotel Group.
- Global perks in hotels and Accor partners.
Accor's Commitment to Diversity and Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
