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Sales and Event Solutions Specialist

1 week ago

Sydney, New South Wales, Australia Encore Global Full time

Encore Global is a leading event technologies company that specializes in virtual, in-person, and hybrid events. We're committed to creating memorable event experiences that engage and transform organizations.

We're currently seeking a Sales Coordinator to join our venue team in Sydney. This is an exciting opportunity to be part of a dynamic team that's shaping the future of events. If you're passionate about delivering exceptional customer service and have a proven track record in sales coordination, we want to hear from you.

Responsibilities:
  1. Act as the main point of contact for clients, providing exceptional customer service and responding to their queries and concerns in a timely and professional manner.
  2. Prepare client/production and weekly sales meetings to ensure seamless communication and collaboration with clients and internal stakeholders.
  3. Administer weekly billing, manage client records, and maintain accurate financial data.
  4. Foster strong relationships with our Accounts Department, other Sydney venues, and interstate offices through regular communication and updates.
Requirements:
  • Excellent customer service skills.
  • Highly organized and able to prioritize tasks effectively.
  • Strong attention to detail and ability to maintain accurate financial data.
  • Team player with excellent communication and interpersonal skills.
What We Offer:

We offer a range of benefits, including:

  • A supportive and inclusive work environment, certified by Great Place To Work.
  • Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all.
  • Wellness initiatives that prioritize your physical and mental well-being.
  • Ample opportunities for career progression and professional growth.
  • A commitment to sustainability initiatives, contributing to a greener future.
  • Salary packaging options available.