Financial Services Specialist
2 weeks ago
About the Role
As a Banking Consultant at ANZ, you will be responsible for delivering exceptional customer experiences by meeting each customer's end-to-end banking needs. This includes providing seamless transaction activities, needs-based conversations, and educating customers on digital solutions.
Key Responsibilities
- Provide customers with a seamless branch experience
- Act as a role model and peer coach to deliver the best possible customer experience
- Contribute to a significant uplift in customer engagement and advocacy
- Actively participate in and support bank programs and initiatives
- Ensure compliance with ANZ and branch policies and procedures
Requirements
- Exceptional customer focus and retail experience
- Experience in being a user and promoter of technology
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance and excellent communication and interpersonal skills
About Us
At ANZ, we're shaping a world where people and communities thrive. We're committed to building a workplace that reflects the diversity of the communities we serve.
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