Product Development Manager
2 weeks ago
As a senior manager, you will lead the development and management of health insurance components across various portfolios. This role requires ownership of the customer value proposition for consumers, corporations, and international entities.
This individual will collaborate with product, portfolio management, and health propositions teams to identify opportunities and deliver products that meet business objectives. The manager will also support membership and gross margin management while acting as a customer champion for customers accessing new healthcare propositions and services through their HI product and membership.
Key Responsibilities:- Develop, manage, and perform the health insurance customer value proposition, including product offerings and customer experience.
- Conduct competitive assessments and recommend changes to product hierarchies.
- Support the design of new insurance products requiring different commercial models.
- Assist in developing funding models, including health pilot protocols in collaboration with relevant departments.
- Work with operational teams to ensure seamless customer service.
- Tertiary qualifications in business, marketing, or related disciplines.
- Proven relationship management skills.
- Demonstrable leadership abilities.
- Experience in product development, including management strategies and knowledge of Australian healthcare legislation.
- Analytical skills with an understanding of data analysis, business viability, and technical feasibility.
- Familiarity with Agile, Lean, HCD approaches, and digital tools.
- Experience in healthcare and healthcare technologies (advantageous).
- Ability to work in a fast-paced, collaborative environment.
- Subsidized health insurance.
- Discounts on travel, car, home, dental, optical, and more.
- Perks from partners like Apple, JB Hi-Fi, Endota Spa, and New Balance.
- Extra annual leave for wellbeing.
- Paid volunteer day annually.
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