Delivering Innovative Solutions

1 week ago

Australia beBeeSolution Full time $120,000 - $180,000
Job Title: Solution Delivery Expert

Overview

Glean is an AI-powered knowledge management platform that helps organizations quickly find, organize, and share information across teams. It integrates with tools like Google Drive, Slack, and Microsoft Teams to provide employees with access to the right knowledge at the right time.

Role Overview

The Solution Delivery Expert role sits within the GTM organization in the APAC region, making you a trusted technical advisor to the local sales team, partners, and customers. You will work on exciting projects with forward-thinking organizations, guiding the beginning of their Generative AI journeys.

Responsibilities

  • Performing interactive demonstrations of the Glean platform to prospective customers
  • Educating the technical teams of prospective customers on the architecture of the Glean platform, articulating how the solution works in the customer landscape
  • Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives are validated
  • Educating and training customers and partners on the product to ensure they are set up for success
  • Presenting at company-sponsored events such as Google Cloud Next and AWS re:Invent
  • Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand the roadmap

About You

You will have a bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience).

Required Skills and Qualifications

  • At least 5+ years of experience in enterprise software pre-sales and experience with value-based discovery frameworks
  • Excellent analytical and problem-solving skills with the ability to handle complex technical challenges
  • Ability to explain complex technical concepts in layman's terms to educate and train customers, prospects, and partners
  • Comfort presenting both virtually and in-person
  • Familiarity with cloud infrastructure (IaaS) platforms such as GCP, AWS, and Azure
  • Familiarity with identity services and SSO providers such as Azure/Entra ID, Okta, and protocols such as SAML, SCIM, and OIDC
  • Familiarity with APIs, including sending and receiving data from API endpoints, and troubleshooting issues
  • Familiarity with security concepts and tools (e.g., Firewalls, VPNs, SSL/TLS, DLP, WAFs, proxies)

Benefits

Australia (The role is remote)

We are a diverse group of people and we are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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