Transformational Business Process Leader

1 week ago


Melbourne, Victoria, Australia beBeeProductivity Full time $120,000 - $180,000
Business Process Expertise is crucial for success in this role. The Injury Partnership Manager will lead the team to deliver exceptional customer and colleague experiences across multiple countries and languages, serving over 6,000 customers globally.

Key responsibilities include managing day-to-day business process transactions and teams to ensure efficient and compliant operations. This involves implementing process improvements to drive productivity and quality enhancements. Additionally, the manager will provide guidance and support to senior analysts and analysts, collaborate with senior management to develop and execute process-related strategies, and monitor performance metrics to make data-driven decisions.

The ideal candidate will have a strong background in business process transactions, with experience in implementing process improvements and driving productivity and quality enhancements. A Bachelor's degree in a relevant field or equivalent combination of education and experience is typically required, along with at least 7 years of relevant work experience in industry, with a minimum of 3 years in a similar role. Proven experience in business process transactions and business process management is also essential.

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