ICT Operations Support Specialist

2 weeks ago


Canberra, ACT, Australia beBeeAdministration Full time $94,400 - $145,600
Job Opportunity: ICT Operations Support

A System Administrator is required to provide support for critical ICT operations in Canberra. The successful candidate will have opportunities to grow their career in a dynamic environment.


Key Responsibilities:
  • Offer level 1 (basic) support for all products.
  • Provide level 2 (troubleshooting) support for all products.
  • Log or assist with logging support requests.
  • Maintain and administer DCR and SDTE infrastructure and endpoints.
  • Audit and manage assets owned by the department, located at unit sites.
  • Coordinate and assist with upgrades, updates, and maintenance of products.
  • Contribute to product test and evaluation activities.
  • Participate in support request triage.
  • Perform product maintenance according to the Maintenance Management System.

Requirements:
  • Experience in IT Administration.
  • Experience with physical and virtual network devices.
  • Prior experience in IT cross-functional or project teams.
  • Prior experience working on ADF systems and networks.
  • Hold an NV2 security clearance.

Desirable Skills:
  • Experience with Powershell.
  • Understanding of cyber security.


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