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Customer Service Representative

2 months ago

Perth, Western Australia Bendigo and Adelaide Bank Full time

About Us

Bendigo Bank is a community-focused financial institution that offers a unique philosophy and approach to customer service.

About the Role

We are seeking a Customer Service Officer to join our team at Community Bank North Perth. As the face of the branch, you will be responsible for providing exceptional customer service, educating customers on our online platforms and tools, and recommending our products and services to help them achieve their financial goals.

About You

We are looking for someone who is passionate about delivering outstanding customer service, has extensive experience in a customer-facing environment, and is able to confidently communicate with customers face-to-face and over the phone.

Key Responsibilities

  • Provide exceptional customer service and support to customers
  • Educate customers on our online platforms and tools
  • Recommend our products and services to help customers achieve their financial goals
  • Work collaboratively with the team to achieve sales targets

What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.