
Operations Collection Specialist
2 weeks ago
Job Overview:
We are seeking a highly skilled Collections Specialist to join our Finance team in Sydney. The successful candidate will be responsible for evaluating the creditworthiness of potential clients, managing credit risk, and ensuring compliance with company policies and regulations.
- Conduct high volume collection calls to ensure timely payments and improve accounts receivable aging
- Raise customer disputes in salesforce ticketing system
- Identify and escalate accounts where needed
- Monitor and track overdue accounts, ensuring accurate and timely follow-up to ensure collections target
- Support the banking team by investigating and resolving unallocated cash and parked payments daily including remittance requests for allocation
- Communicate with internal stakeholders on any corrective action required impacting collections and account management
- Ability to meet KPI targets
- Customer account reconciliations
- 3+ years' experience in a similar role
- Experience with high volume collections
- Enthusiastic and motivated team player focused on growth and driving a constructive culture
- Ability to work in a fast paced, commercial environment
- Prior experience in using SAP (preferred) and Intermediate MS Excel
- Enjoy career progression opportunities within a global organisation
- Access a range of benefits that engage and motivate our employees and help us make a great place to work
- Grow with comprehensive learning and development programs covering a wide range of professional skills
- Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
- This role is being sourced directly by KONE. We respectfully request no agency approaches.
At our organization, we value teamwork and collaboration. We strive to create an innovative and inclusive work environment where everyone can thrive. We believe in investing in our people and providing them with opportunities to grow and develop their careers. If you are a motivated and experienced professional looking for a new challenge, please consider applying for this exciting opportunity
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