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Customer Service Representative

2 months ago

Albury, Australia InfraBuild Full time

About the Role

InfraBuild is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Manage customer inquiries and provide timely and effective solutions
  • Process sales, quotes, and orders in a timely and accurate manner
  • Prepare reports and maintain accurate records
  • Maximize sales opportunities and provide excellent customer service
  • Perform general administrative duties as required

About Your Experience

We are looking for an individual with a strong background in customer service and sales administration. You will have excellent interpersonal skills, the ability to establish rapport with customers, and a strong attention to detail.

Requirements

  • Experience in customer service and sales administration
  • Excellent interpersonal skills and the ability to establish rapport
  • Microsoft Office and SAP system experience highly regarded
  • Experience in estimating and drafting in a similar industry highly regarded

About Our Company

InfraBuild is Australia's leading integrated steel manufacturing, distribution, and recycling business. We provide solutions for commercial and residential construction, large-scale and nation-building infrastructure, and our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Our Culture

We are a dynamic and inclusive workplace that values diversity and promotes a culture of innovation and growth. We offer a range of benefits and opportunities for professional development, and we are committed to creating a workplace that is as diverse as the communities we serve.