Care Coordinator

1 month ago

Wollongong, New South Wales, Australia Kincare Full time
About the Role

We are seeking a dedicated and compassionate Care Coordinator to play a vital role in supporting elderly individuals in the community to live independently and with dignity in their own homes.

In this role, your primary responsibility will be to manage a caseload of community-based elderly individuals with Home Care Packages. You will assess their needs, develop personalized care plans, and manage budgets in accordance with program guidelines, to ensure each customer's unique requirements are met. You'll also onboard new customers and proactively manage existing ones with a person-centred approach. Collaboration with our Clinical, Scheduling and Service Delivery teams will be crucial to delivering comprehensive care.

Key Responsibilities:

  • Assess and manage a caseload of community-based elderly individuals with Home Care Packages
  • Develop personalized care plans and manage budgets in accordance with program guidelines
  • Onboard new customers and proactively manage existing ones with a person-centred approach
  • Collaborate with interdisciplinary teams to deliver comprehensive care

About You

To be successful in this role, you will have:

  • Previous experience in community-based case management (desirable)
  • Experience with Home Care Packages (desirable)
  • Current driver's licence
  • A reliable vehicle with minimum Third Party insurance
  • Strong communication skills, both verbal and written
  • Demonstrated empathy and compassion
  • Excellent problem-solving abilities and critical thinking skills
  • Good organisational and time management skills
  • Cultural competence and the ability to work with diverse populations
  • Advocacy skills to ensure clients' needs are met
  • Collaboration and teamwork skills to work effectively with interdisciplinary teams

About KinCare

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we've been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

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