Parent Support Specialist

2 weeks ago


Redfern, New South Wales, Australia Workskil Australia Ltd Full time

About the Role

We are seeking a dedicated and empathetic Parent Mentor to join our team at Workskil Australia Ltd. As a Parent Mentor, you will play a vital role in supporting parents and guardians of young children to build skills and confidence, and prepare them for the workforce.

Key Responsibilities

  • Provide person-centred case management for eligible parents with young children
  • Address vocational and non-vocational needs
  • Support parents' aspirations through tailored expertise and referring parents to internal and external services for further support where required
  • Engage with community organisations to develop strong opportunities
  • Provide a calm, respectful, welcoming, and child-friendly service to maintain engagement
  • Practice an empathetic approach towards parents and their circumstances to help build trusted relationships to achieve positive outcomes

Requirements

  • Excellent communication skills
  • Empathy and trauma awareness
  • Ability to effectively work with a culturally diverse range of parents, employers, education and community service providers, and staff
  • Excellent writing skills to write resumes, cover letters, assessments, referrals, and case notes
  • Strong Labour Market knowledge
  • A minimum Certificate III in a relevant field (including Social Work, Community Services, Education, Early Childhood Education and Care, Health or Society and Culture) or Certificate IV in Employment Services or Career Development or demonstrated equivalent experience and willing to work towards a relevant Certificate III or IV qualification

What We Offer

As a Parent Mentor at Workskil Australia Ltd, you will have the opportunity to make a genuine impact in the lives of parents and their families. You will be part of a supportive team that is dedicated to helping individuals achieve their goals and improve their socio-economic outcomes.

How to Apply

If you are passionate about supporting families and individuals, and have the skills and experience required for this role, please submit your application, including a resume and cover letter, to us. We look forward to hearing from you.


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