Customer Experience Leader

2 weeks ago

Goulburn, New South Wales, Australia beBeeCustomerService Full time $70,000 - $98,000

As a Customer Service Manager, you will be responsible for leading your team to deliver exceptional customer service experiences.

About the Role

The ideal candidate will have excellent communication and leadership skills, with the ability to motivate and develop their team members.

You will work closely with the store leadership team to ensure that our customers receive a great shopping experience, while also working to improve internal processes and procedures.

  • Key Responsibilities:
  • Leading and motivating a team of customer service representatives
  • Providing exceptional customer service and ensuring high levels of customer satisfaction
  • Working with the store leadership team to drive business results and improve processes
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills:
  • Ability to lead and motivate a team
  • Strong problem-solving and analytical skills
  • Familiarity with customer service principles and practices
What We Offer

We offer a range of benefits, including:

  • Opportunities for Growth and Development:
  • Professional development opportunities to help you advance in your career
  • A supportive and collaborative work environment
  • Competitive compensation and benefits package
Join Our Team

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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