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Membership Administrator

2 months ago

Adelaide, South Australia NEXT GENERATION CLUBS AUSTRALIA PTY LIMITED Full time
About the Role

This is an exciting opportunity to join the dynamic Next Gen Memorial Drive team as a Membership Administrator. As a key member of our team, you will be responsible for retaining members through every call and contact made, while providing membership administration support.

About You

To be successful in this role, you will need to demonstrate experience in customer sales and/or retention environments, with strong customer service and problem-solving skills. You should also have well-developed negotiation and objection handling skills, as well as experience working in a team environment. Additionally, you will need to have well-developed communications skills, reporting capabilities, and Excel know-how. An excellent track record working with KPIs, targets, and sales goals is also essential. You should be able to handle debt collection and membership-based administration, with high-level verbal communication skills and the ability to build rapport. Attention to detail and achieving results are also crucial.

What We Offer

As a valued member of our team, you will have the opportunity to work in a beautiful facility and be part of a dynamic and growing organization. We offer flexible hours and days, as well as complimentary club membership to our full-time employees. We are committed to investing in our employees and providing opportunities for growth and development. We are an internationally established company with opportunities open to all our employees, both in Australia and New Zealand.