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Intake Officer

2 months ago

Brisbane, Queensland, Australia CPL Full time

Job Summary:

CPL is seeking a highly motivated and experienced Intake Officer to join our team in Teneriffe. As an Intake Officer, you will play a critical role in coordinating and completing participant intakes within designated Employment Service Areas, providing a pathway to open employment for people with disabilities.

Key Responsibilities:

  • Manage and coordinate the intake of all participants, ensuring timely and efficient processing.
  • Conduct assessments of participants' needs and suitability for services, ensuring compliance with Disability Support Services (DSS) contractual obligations.
  • Develop initial Job Plans, addressing barriers to employment and ensuring positive outcomes for participants.
  • Liaise with schools and disability employment-related organizations to ensure referrals and commencements meet eligibility requirements.
  • Build positive networks and relationships with key stakeholders, including businesses in the local community.

Requirements:

  • Demonstrated experience in a similar role working with people with disabilities.
  • Ability to negotiate with key stakeholders and provide positive solutions to complex problems.
  • Working knowledge of Disability Employment Services (DES) Eligibility Criteria.
  • Highly effective communication, networking, and rapport-building skills.
  • Ability to build key partnerships with businesses in the local community.
  • A valid C class driving license.
  • Blue card and NDIS Worker Screening Clearance (CPL can assist with obtaining clearance).

Benefits:

  • Competitive salary + tax savings.
  • 17.5% Leave loading.
  • Professional development opportunities.
  • Values-based organization with a clear vision and commitment to clients.