Debt Recovery Specialist

2 months ago


Perth, Western Australia KBH Solutions Full time
Role Overview

We are seeking a skilled Collections Officer to join our team at KBH Solutions.

This role offers the opportunity to work with a leading company based in the CBD, utilising your strong negotiation and customer service skills in a friendly team environment.

The successful candidate will be responsible for managing a diverse portfolio of commercial debtors, providing exceptional customer service, and driving the legal process for debt collection.

Key Responsibilities
  • Negotiate payment of outstanding debts and arrange suitable payment plans for commercial clients.
  • Provide exceptional customer service through building and maintaining relationships.
  • Drive the legal process for debt collection, including drafting court documentation and enforcing judgements.
  • Manage matters including litigation, letters, calls, and search tools.
  • Achieve revenue targets and service standards.
  • Complete reporting requirements.
Requirements
  • Debt recovery experience ideally within a commercial environment.
  • Experienced in debt recovery litigation and knowledge of legal processes preferred but not required.
  • Strong negotiation, problem-solving skills, and communication skills.
  • Sound knowledge of Privacy, UCCC, and Legislative requirements.
  • Intermediate skills in MS Excel and Word.

We are looking for a highly motivated and passionate individual with excellent customer service and communication skills. If you have a background in collections or legal experience, we encourage you to apply.



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