Insurance Claims Specialist
1 week ago
We are seeking an experienced Insurance Claims Specialist to join our team in Western Australia. This is a unique opportunity to make a genuine difference in the lives of our members.
About the RoleThe successful candidate will be responsible for managing an individual caseload of claims through to finalisation, identifying potential recovery action, reviewing quotes and authorising repair costs, negotiating settlements, and providing technical support to internal teams.
This role requires excellent customer service skills, attention to detail, strong communication and negotiation skills, ability to gather and present evidence, and a results-oriented mindset.
Key Responsibilities- Manage an individual caseload of claims through to finalisation
- Identify potential recovery action as part of effective claims management
- Review quotes and authorise repair costs
- Negotiate settlements for claims
- Act as a technical referral point for internal teams
We offer a workplace culture where our people feel valued, respected, and empowered. You will have the opportunity to work in flexible ways that meet your work-life commitments and support your wellbeing. Our organisation values ongoing career development and offers opportunities for community engagement and corporate volunteering.
In addition, you will receive free Roadside Assistance and discounts on RAC products and services. A competitive salary of AU$60,000 - AU$80,000 per annum reflects the importance of this role in our organisation.
Requirements- Exceptional customer service skills and high attention to detail
- Excellent communication and strong negotiation skills
- Ability to gather, collate, and present evidence and make informed decisions
- Results-oriented mindset and self-driven with ability to work autonomously
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