Client Services Assistant/Receptionist

3 weeks ago

Sydney, New South Wales, Australia MinterEllison Full time

About the Role

We are seeking a highly skilled and experienced Client Services Assistant/Receptionist to join our team on a permanent basis.

As a Client Services Assistant/Receptionist, you will be responsible for providing exceptional customer service to our clients and stakeholders, as well as supporting the Client Services Team Leader with various tasks and responsibilities.

Key Responsibilities

  • Monitor and action room bookings, catering, and audio visual requests
  • Assist on the national switchboard
  • Provide composed and solution-focussed support to clients, visitors, and stakeholders
  • Meet and greet clients and staff, providing a highly professional experience
  • Customer-facing service, taking orders and operating the point-of-sale system accurately
  • Restock inventory, monitor stock levels, and inform the Head Barista to place orders for supplies as needed
  • Prepare and serve a variety of hot and cold beverages, snacks, and meals to staff and clients
  • Provide friendly and efficient customer service, addressing any inquiries or concerns promptly
  • Set up and arrange boardroom furniture and facilities according to client specifications
  • Assist with the coordination of catering for boardroom meetings and events

Requirements

  • Articulate and professionally presented
  • Previous experience as a barista or customer service role, preferably in a cafe or hospitality setting
  • Intermediate knowledge of MS Office Suite
  • Strong communication and interpersonal skills
  • Ability to adapt and be flexible to meet changing requirements and needs
  • Flexibility to work varied shifts, including early mornings and evenings
  • Ability to work in a fast-paced, highly collaborative team environment

About Us

MinterEllison is one of Australia's largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.

We value excellence, curiosity, and collaboration. Clients rely on us for our responsive, commercial approach. Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.

We offer flexible working options to encourage balance, wellbeing, and support for sustainable ways of working and a range of social, financial, and health benefits, including free gym membership - all with no minimum tenure.

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people, and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

How to Apply

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

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