Financial Services Specialist

3 weeks ago


Sunshine, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

We're seeking a skilled Banking Consultant to join our team at ANZ. As a key member of our branch network, you'll be responsible for delivering exceptional customer experiences by meeting each customer's end-to-end banking needs.

Key responsibilities include:

  • Providing seamless branch experiences for customers
  • Acting as a role model and peer coach to deliver the best possible customer experience
  • Contributing to a significant uplift in customer engagement and advocacy
  • Ensuring compliance with ANZ and branch policies and procedures

What You'll Bring

To succeed in this role, you'll need:

  • Exceptional customer focus and retail experience
  • Experience in using digital channels and promoting technology
  • Ability to multi-task and adapt to change and ambiguity
  • Excellent communication and interpersonal skills

About Us

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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