Agricultural Sales and Service Director
5 days ago
We are seeking a highly motivated and results-driven Sales & Customer Service Leader to join our team at Agricultural Appointments. As a key member of our sales team, you will be responsible for driving sales growth and elevating customer service standards.
Key Responsibilities:- Leverage in-depth product knowledge to promote and sell our diverse agricultural product range.
- Cultivate strong customer relationships through proactive engagement, needs assessments, and solution recommendations.
- Negotiate and finalise contracts to secure favourable terms for both parties.
- Provide post-sale support to ensure customer satisfaction and address any concerns.
- Achieve and surpass sales targets through effective prospecting, lead generation, and closing techniques.
- Prepare and submit comprehensive sales forecasts, reports, and updates to management.
- Monitor market trends, competitor activities, and customer feedback to adapt sales strategies.
- Lead and mentor the customer service team, imparting product expertise and best practices.
- Develop and deliver training programs to enhance the sales team's skills and product knowledge.
- Conduct performance evaluations and create development plans for team members.
- Collaborate seamlessly with customer service and sales support teams to deliver exceptional customer experiences.
- Partner with the marketing team to develop and execute targeted marketing campaigns.
- Monitor key performance indicators (KPIs) to track progress towards company objectives.
- Bachelor's degree in business, agriculture, marketing, or equivalent experience.
- Demonstrated success in agricultural sales or a related field.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent sales and negotiation skills with a strong customer focus.
- Comprehensive technical knowledge and understanding of agricultural products and practices.
- Proficiency in CRM software, Google Workspace, and internal company programs.
- Strong communication, presentation, and interpersonal skills.
- Results-oriented with a proactive, strategic mindset.
- Ability to thrive in a collaborative and independent work environment.
- Strong analytical and problem-solving skills.
- A competitive salary.
- Opportunities for professional development and ongoing training.
- The chance to advance your career within a growing company.
This is a full-time, permanent position based in Toowoomba, QLD. We are confident that a successful candidate will be a highly motivated individual with a passion for agriculture and a commitment to delivering exceptional customer service. If you possess the qualifications and are eager to contribute to our client's success, we encourage you to apply.
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