
Building High-Performing Teams
1 week ago
We are seeking a highly skilled and experienced professional to join our dynamic team. As a key member of our operations team, you will play a crucial role in building and maintaining high-performing teams.
- You will be responsible for driving targeted talent attraction strategies, running certification programs, delivering seamless onboarding experiences, enabling smart candidate and client pairing, and leading proactive sourcing efforts.
- Owning the certification program includes creating and leading end-to-end onboarding programs, including training, resources, and workflows, that set new experts and employees up for success from day one.
- You will work closely with internal teams to deliver clear briefs, context, and communication protocols, ensuring smooth transitions between teams and experts.
In addition to operational expertise, you will also be responsible for matching talent to work, overseeing and optimizing our pairing framework to ensure verified skills align with each customer's needs, scope, and complexity.
To succeed in this role, you will need to have 1-2 years of experience in business operations or people operations/HR, particularly within a dynamic, high-growth environment. You should be capable of designing, implementing, and continuously improving processes that drive operational efficiency and quality outcomes.
Our ideal candidate will be proactive, adaptable, and eager to help us build and rebuild as we grow. They will be able to spot process inefficiencies, identify opportunities for improvement, and draw on ideas from across the industry to drive meaningful change.
This is an exciting opportunity for a strategic thinker who can develop long-term plans and initiatives that align expert talent strategies with the overall business goals.
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