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Customer Service Representative

2 months ago


Roma, Australia Ampol Full time

About the Role:

This is a casual position within a leading ASX listed company, based at a depot in Queensland. As a Customer Service Representative, you will be responsible for providing high-quality service to customers, emphasizing safety and security, and maintaining site appearance.

Key Responsibilities:

  • Deliver exceptional customer service, creating memorable experiences and exceeding customer expectations.
  • Maintain a clean and welcoming environment, adhering to company standards.
  • Process transactions efficiently, handle cash, and authorize fuel pumps.
  • Ensure accurate stock levels, perform stock rotation, and maintain a well-organized store.
  • Perform general housekeeping duties, including cleaning facilities and maintaining a safe working environment.
  • Understand and comply with company policies and procedures.

About You:

We are seeking a friendly, reliable, and enthusiastic individual who is passionate about customer service and takes pride in their work. You should be able to multitask, work independently, and thrive in a fast-paced environment.

Key Skills and Experience:

  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Basic computer literacy and ability to learn company systems.

Ampol is an Equal Opportunity Employer:

We celebrate diversity and inclusion, and welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We also encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.