
Data Insights Manager
2 weeks ago
This is an exciting chance to support a charity in a collaborative environment.
The RoleAs a Data Administrator, you will be responsible for managing data and systems, providing data insights, and process support for fundraising programs.
If you are interested in making a difference, read on to learn more about the key responsibilities and required skills.
Key Responsibilities- Develop and maintain data management systems and processes to improve reporting and insights.
- Import and maintain data within CRM systems.
- Provide training, support, and best practice guidance to team members.
- Ensure CRM operations comply with data privacy legislation and industry best practices.
- Manage data documentation and ensure it is up-to-date.
- Oversee the collection of data and requirements associated with bank reconciliation processes.
- Design and implement business intelligence and data analysis systems to improve fundraising performance.
- Identify donor trends, acquisition, attrition, retention, and ROI.
- Lead data visualisation, dashboarding, and reporting efforts.
- Use analytical skills to define fundraising needs and develop solutions.
- Own segmentation modelling and leverage tools/vendors for additional support.
- Support campaign and event setup, including tracking, website data capture, insights, and analysis.
- Proficiency in Raiser's Edge NXT or similar CRM systems.
- Experience with business intelligence tools such as Power BI.
- Advanced analytical skills and ability to interpret complex data sets.
- Understanding of fundraising CRMs and data management in multi-site environments.
- Practical experience developing and delivering fundraising data management strategies.
- Knowledge of individual/regular giving programs and campaigns.
- Collaborative experience working across teams to motivate and leverage performance.
- Minimum 5 years business experience with significant regional or national organisations.
- Ability to multitask independently and as part of a team.
- Proven skills collaborating with stakeholders.
- Possion for making a difference to at-risk and disadvantaged youth.
- Demonstrated influencing and negotiation skills.
- Knowledge and experience of fundraising marketing and campaign development.
- For-purpose organisational experience.
- Python (Pandas and Numpy) and SQL experience or desire to learn.
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