Collection Professional

4 days ago

Sydney, New South Wales, Australia beBeeCollections Full time $65,000 - $85,000
Job Summary

As a skilled collections professional, you will be responsible for monitoring and actioning daily inbound calls, client billing status, scheduling daily calls, and managing payment plans for outstanding client accounts.

The ideal candidate will possess effective time management and organizational skills, excellent written and verbal communication skills, thorough attention to detail, and a professional phone manner.

">Key Responsibilities
  • Monitor and action daily inbound calls
  • Monitor client billing status
  • Schedule daily calls and set reminders in calendar
  • Ensure appropriate letter templates are sent to clients
  • Manage and create payment plans for outstanding client accounts
  • Update client information into database
Requirements
  • Effective time management and organization skills
  • Excellent written and verbal communication skills
  • Thorough attention to detail
  • Professional phone manner
  • Commitment to relationship management and retention of clients
  • Strong administrative and procedural skills
  • Passion for success
Culture & Benefits
  • Stable thirty-year history
  • Bright, open plan offices
  • Social and hardworking team
  • Staff acknowledged for their efforts and empowered to make decisions
  • Rostered car parking on site and easy parking in surrounding areas
  • Casual day Fridays

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