
Neighbourhood Support Professional
2 days ago
This role plays a pivotal part in supporting the delivery of our Community Care based services.
As an Administration Officer, you will work closely with different teams to ensure business operations run efficiently and clients receive exceptional service.
This is an exciting opportunity for someone who wants to make a meaningful difference in the lives of others through their work.
About the Role- Supporting and coordinating different teams within each neighbourhood.
- Being the first point of contact for internal and external customers via phone, email, and in person.
- Managing requests, concerns, and inquiries.
- Rostering and scheduling support for the neighbourhood.
- Creating correspondence and documentation as requested.
- Efficiently organising appointments, diaries, travel, and meeting/workshop preparatory arrangements.
- Monitoring, ordering, and distributing office supplies and arranging maintenance/repair of office equipment.
- Ensuring the integrity and accuracy of information in financial, human resource, and other systems and databases.
- Using mainstream software including Microsoft Office Suite and database applications (Intermediate – Advanced skills required).
- Assisting senior staff with special projects as required.
- Effective verbal and written communication skills.
- Previous experience in rostering/scheduling – Highly regarded.
- Great time-management skills and ability to prioritise workload.
- Good knowledge and experience with MS Office and Database applications.
- Confidence with smartphones and digital devices or willingness to learn.
- Excellent time management skills and ability to prioritise workloads with a can-do attitude.
- A recognition and rewards platform offering employee discounts at hundreds of retailers.
- 12 weeks paid parental leave and 2 weeks paid partner leave after 6 months service.
- Diversity and inclusive leave options.
- Career development opportunities.
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people, and the elderly safe from harm within our services, workplaces, and communities we support.
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