Neighbourhood Services Coordinator

2 days ago

Gladstone, Australia beBeeAdministration Full time $31,094 - $66,121
About this Role

The Neighbourhood Administration Officer plays a pivotal role in ensuring business operations are running efficiently and clients receive an exceptional experience.

  • Supporting and coordinating different teams within each neighbourhood is essential to maintaining productivity and client satisfaction.
  • As the first point of contact for internal and external customers, you will be responsible for responding to inquiries and resolving issues promptly and professionally.
  • You will manage requests, concerns, and inquiries from various stakeholders, utilizing your excellent communication and interpersonal skills.
  • Rostering and scheduling support for the neighbourhood requires strong organisational and time management skills, ensuring seamless delivery of services.
  • You will create correspondence and documentation as requested, maintaining accurate records and files.
  • Efficiently organise appointments, diaries, travel, and meeting/workshop preparatory arrangements, demonstrating attention to detail and reliability.
  • You will monitor, order, and distribute office supplies, arranging for maintenance/repair of equipment as needed, showcasing your ability to multitask and prioritise tasks.
  • Ensure the integrity and accuracy of information in financial, human resource, and other systems and databases, upholding high standards of data quality and security.
  • Use mainstream software including the Microsoft Office Suite and database applications, possessing intermediate-advanced skills in these areas.
  • Assist senior staff with special projects as required, demonstrating adaptability and a willingness to learn and grow.
Key Requirements
  • Effective verbal and written communication skills are crucial for success in this role.
  • Previous experience in rostering/scheduling is highly regarded, but not essential. What's more important is your ability to learn quickly and adapt to new situations.
  • Excellent time-management skills and an ability to prioritise workloads are vital, along with a can-do attitude and enthusiasm for delivering results.
  • A good knowledge and experience with MS Office and Database applications are necessary for this role, as well as confidence using smart phone and digital devices.
What We Offer

This role offers a challenging and rewarding experience, with opportunities to develop your skills and advance your career. As a member of our team, you will have access to ongoing training and development, as well as a supportive and collaborative working environment.

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