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Senior Retail Operations Manager

1 month ago

Sydney, New South Wales, Australia Country Road Group Full time
Role Summary

A competitive salary package, including a base salary of AU$65,000 - AU$85,000 per annum, is on offer for this exciting opportunity.

About the Role

This role is an ideal opportunity for an experienced retail professional to join our team and take on a leadership position in one of our stores. As an Assistant Store Manager, you will be responsible for assisting with delivering the store's financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience.

The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders across the business.

About Us

Mimco is an Australian accessories brand that creates distinctive of-the-moment collections defined by iconic design, unexpected details, and sustainable thinking. We're here to empower individuals looking to create their own personal style.

Your Key Responsibilities
  • Drive a customer-centric culture, creating a warm and meaningful in-store experience
  • Assist in driving sales, profit, and productivity, by ensuring the achievement of all key performance indicators as set by the business
  • SUPPORTING THE MANAGER BY ENSURING THE TEAM HAVE AN UNDERSTANDING OF ALL BUSINESS OBJECTIVES, WITH A CLEAR FOCUS ON COMMERCIAL ACUMEN
  • Inspire and empower your team through collaborative leadership, training, and development
  • Adhere to all company behaviours, policies, and procedures
About You

We are looking for someone who possesses:

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders across the business
  • Operational excellence, experience with stock control and visual merchandising
  • Fantastic organisational and time management skills, with the ability to work under pressure
  • Ability to build strong relationships with stakeholders across the business
What We Offer
  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products
  • Excellent career progression involving regular training and on-the-job development
  • A genuine, open, and high-performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships