Retail Operations Manager

2 months ago


Sydney, New South Wales, Australia Woolworths Full time
Job Description

Are you a motivated and organized individual looking to take on a leadership role in retail operations? We are seeking an experienced Retail Operations Manager to join our team at Woolworths Baulkham Hills.

Key Responsibilities
  • Lead and develop a high-performing team of retail operations staff to achieve exceptional customer service and store standards.
  • Create and manage effective rosters to ensure seamless coverage during peak periods, including early mornings, days, late nights, and weekends.
  • Develop and implement strategies to improve store efficiency, reduce waste, and increase productivity.
  • Collaborate with the Store Leadership Team to identify areas for improvement and drive initiatives to enhance the customer experience.
  • Maintain accurate records of time and attendance, leave management, and compliance with company policies.
Requirements
  • A valid full Australian drivers licence (Green P's or full licence) is essential for this role, as you may be required to collect trolleys using our vehicles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including colleagues, managers, and external partners.
  • Strong problem-solving and analytical skills, with the ability to identify opportunities for improvement and develop creative solutions.
  • Able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines while maintaining attention to detail.
  • Flexible availability to work across various shifts, including early mornings, days, late nights, and weekends.
What We Offer
  • An attractive remuneration package, including a competitive salary and comprehensive benefits.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A supportive and inclusive work environment that values diversity, equity, and inclusion.
  • The opportunity to work with a dynamic and progressive organization that is committed to making a positive impact on the community.

Our ideal candidate will possess excellent leadership and communication skills, with the ability to motivate and inspire a team to deliver exceptional results. If you are a results-driven and customer-focused individual who is passionate about delivering exceptional customer experiences, please apply for this exciting opportunity to join our team.



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