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Performance Analyst
2 months ago
We are seeking a detail-oriented Performance & Insights Analyst to join our vibrant and fast-paced team at HCF Group. As a key member of the Analytics, Performance & Insights team, you will work on identifying areas of opportunity or business problems and provide data-driven member insights and recommendations that are actionable, scientifically backed, and easy to understand.
Key Responsibilities- Work on a wide range of initiatives and business problems, from growth to retention, marketing, and web analytics, to member experience in all our digital and assisted channels.
- Aspire to be a data and business SME that will directly influence the tactical and strategic decision-making process at HCF.
- Collaborate with cross-functional teams to translate numbers into actionable insights.
- Develop strong technical skills to pull data from a multitude of different systems.
- 3-5 years of relevant experience in an Insights analytics role.
- Degree-level qualifications, with a preference for degrees in applied finance, statistics, actuarial, or a related analytical field.
- Previous experience in turning raw data into actionable, value-adding insights and recommendations.
- Strong spreadsheet skills with Microsoft Excel applied to charting, data transformation, and complex formulas.
- Proven analytical and problem-solving skills, with the ability to overlay commercial acumen to develop insights and recommendations.
- Advanced SQL coding expertise querying large and complex datasets.
- R and/or Python capabilities for more advanced analysis.
- Experience with MarTech platforms, including Salesforce CRM and Salesforce Marketing Cloud.
- Knowledge of the Health/Insurance industry.
HCF Group is a leading not-for-profit health fund committed to delivering exceptional services and improving the health and well-being of our members. We are united by a common purpose: to make healthcare affordable, understandable, high quality, and member-focused.
We offer a range of benefits, including 50% subsidy on HCF hospital and/or extras cover, 18 weeks of parental leave for all new parents, mental health and wellbeing programs, and discounts on HCF's products and services.
We believe in lifelong learning and provide opportunities for personal and professional development. If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition.
