Service Advisor

3 weeks ago


Sunshine Coast, Australia AUTOrecruit Full time

About the Role:

As a Service Advisor, you will play a pivotal part in delivering exceptional customer experiences at our busy multi-franchise site in Maroochydore. Your primary focus will be on managing customer expectations and ensuring their needs are met in a timely and satisfactory manner.

Key Responsibilities:

  • Resolving customer complaints in a professional and efficient manner
  • Providing top-notch customer service
  • Driving customer loyalty and referrals
  • Following up on CRM telemarketing and responding accordingly
  • Achieving daily retail gross targets
  • Ensuring all paperwork is completed to the highest standard
  • Maximizing workshop utilization to 100% daily

Requirements:

  • Full Australian working rights
  • Experience as a Service Advisor
  • Professional presentation and strong communication skills
  • Excellent PC skills
  • Valid manual driver's license
  • Ability to work effectively within a positive team environment

What We Offer:

A competitive remuneration package with strong incentives, including a potential earning potential of around $95,000 for top performers. You will also receive ongoing training and career development opportunities.



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