Chief Retail Operations Manager
2 weeks ago
About the Role
We are seeking an experienced and motivated Chief Retail Operations Manager to lead and develop our team at a Peter Alexander store in Narre Warren.
To succeed in this role, you will be driven by achieving sales targets and passionate about delivering exceptional customer experiences.
This is a full-time position requiring availability over weekends, late-night trading hours, and public holidays.
What We Offer:
- A competitive salary of $70,000 - $90,000 per annum, depending on experience.
- A structured 3-month training plan with Buddy Manager support.
- Development plans to support your ongoing growth.
- 50% staff discounts on Peter Alexander product.
- Dedicated management training and career development opportunities.
Key Responsibilities:
- Drive sales with your team to achieve targets and KPIs.
- Develop, train, and succession plan your team to increase productivity.
- Create a safe working environment for your team and customers.
- Daily management of stock to minimize loss and maximize sales.
- Implement visual merchandising strategies and promotional changes.
- Roster your team in line with stores trading profile.
Requirements:
- Experience in developing and coaching a team.
- Previous management experience, ideally in retail.
- Ability to provide a genuine and unique customer experience.
- Proven ability to achieve sales, wages, KPIs, and stock loss targets.
- Previous Visual Merchandising experience working from a brief.
About Peter Alexander
Peter Alexander is a living breathing person who is actively involved in the development of his exclusive, unique, and luxurious products as creative director.
From the moment you walk into a Peter Alexander store, it evokes a feeling of laughter and fun, a place where you feel comfortable, warm, and at home.
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