Chief Retail Operations Manager

2 weeks ago


South Melbourne, Victoria, Australia The Just Group Full time

About the Role

We are seeking an experienced and motivated Chief Retail Operations Manager to lead and develop our team at a Peter Alexander store in Narre Warren.

To succeed in this role, you will be driven by achieving sales targets and passionate about delivering exceptional customer experiences.

This is a full-time position requiring availability over weekends, late-night trading hours, and public holidays.

What We Offer:

  • A competitive salary of $70,000 - $90,000 per annum, depending on experience.
  • A structured 3-month training plan with Buddy Manager support.
  • Development plans to support your ongoing growth.
  • 50% staff discounts on Peter Alexander product.
  • Dedicated management training and career development opportunities.

Key Responsibilities:

  1. Drive sales with your team to achieve targets and KPIs.
  2. Develop, train, and succession plan your team to increase productivity.
  3. Create a safe working environment for your team and customers.
  4. Daily management of stock to minimize loss and maximize sales.
  5. Implement visual merchandising strategies and promotional changes.
  6. Roster your team in line with stores trading profile.

Requirements:

  • Experience in developing and coaching a team.
  • Previous management experience, ideally in retail.
  • Ability to provide a genuine and unique customer experience.
  • Proven ability to achieve sales, wages, KPIs, and stock loss targets.
  • Previous Visual Merchandising experience working from a brief.

About Peter Alexander

Peter Alexander is a living breathing person who is actively involved in the development of his exclusive, unique, and luxurious products as creative director.

From the moment you walk into a Peter Alexander store, it evokes a feeling of laughter and fun, a place where you feel comfortable, warm, and at home.



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