Chief Retail Officer

2 weeks ago


Melbourne, Victoria, Australia Cotton On Group Full time

About Cotton On Group

We are a global fashion and lifestyle brand that empowers people to look, feel, and be the best version of themselves. Our products are designed to make everyday experiences better, celebrating diversity and inclusivity because we believe self-expression is for everyone.

Our brand DNA is defined as Effortless, Fun, Optimistic, Genuine, and Inclusive. We're restless - it's what fuels our fire and sparks our big ideas. We're better together - we work collaboratively towards achieving great results.

The Role

We are seeking a Chief Retail Officer who will play a pivotal role in driving global excellence in channel trade, operations, and customer experience across all our retail touchpoints. This individual will lead the charge in delivering an exceptional customer experience in every Cotton On store around the world.

Key Responsibilities

  • Lead global retail strategy, focusing on sales techniques, merchandising, and inventory management to drive business growth.
  • Develop and execute operational plans to enhance customer experience, improve efficiency, and reduce costs.
  • Mentor and develop high-performing teams, fostering a culture of innovation, collaboration, and continuous improvement.
  • Collaborate with cross-functional teams to leverage digital capabilities and drive engagement through modern tools and platforms.
  • Stay ahead of market trends, analyzing customer intelligence and competitive landscapes to inform strategic decisions.

Benefits

We offer a comprehensive compensation package, including:

  • A highly competitive salary of $120,000 per annum, negotiable based on experience.
  • 50% team member discount off all brands (excluding Ceres Life, which is 30% off).
  • A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes.
  • A brand-new childcare centre onsite, offering incredible facilities, indoor and outdoor play areas, and subsidised costs.
  • Flexible working arrangements to ensure a healthy work-life balance.
  • An Employee Assistance Program for you and your family.
  • Returning from maternity leave? Enjoy two months of part-time work with full-time pay to support your transition back to work.

We value diversity, equity, and inclusion, and welcome individuals from all backgrounds to apply. If you have any individual needs or requirements, please contact us so we can provide support throughout the recruitment process.



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