Technical Account Manager

7 days ago


Australia Omnevo Full time

**About Omnevo**

Omnevo is a global leader in delivering unique ancillary revenue models in food & beverage, retail, and experiences for travel and mobility operators. We empower airlines, airports, and rail operations to maximize revenue potential while providing an exceptional customer experience.

**Job Summary**

We are seeking a highly skilled Technical Account Manager to support our customers in the Middle East and Australia. As a key member of our team, you will be responsible for coordinating various stakeholders and communicating with customer and Omnevo operation teams.

**Key Responsibilities**

  • Act as a liaison between key customer contacts and internal teams to resolve technical issues and problems faced by customers.
  • Support customers in using the Omnevo Software Suite and ePos devices, and identify further training needs.
  • Work closely with key account management and BI/Analytics team to set up continuous reporting on sales data and completeness of data in back office.
  • Provide background information to the Omnevo helpdesk team on customer requests and issues.
  • Coordinate communication during bigger incidents, conduct post-mortem meetings, and provide summary reports with action items to customers and the Omnevo product team.
  • Support requests for hardware and SLA reporting with hardware suppliers for ePos.

**Requirements**

  • Several years of practical experience as an account or project manager in aviation, travel retail, logistics, or catering, with a sound technical IT understanding and the willingness to learn.
  • Hands-on approach to solve customer issues, work as a self-starter with a desire for ownership and commitment to the job and excellent service.
  • Excellent interpersonal and communication skills with the ability to network, build relationships, and engage effectively with stakeholders at all levels of seniority.
  • Strong cross-functional collaborator with experience in agile project management and organizations.
  • Willingness to travel, with the role based in the UAE and including occasional travel to Australia.

  • Mechanical Engineer

    3 days ago


    Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled Mechanical Engineer to join our team at Technical Resources. As a Mechanical Engineer, you will play a key role in delivering high-quality engineering services to our clients.Key ResponsibilitiesDesign and Development: Prepare detailed design deliverables, including datasheets, specifications, scope of supply,...


  • Australia Technical Resources Full time

    Job SummaryWe are seeking a highly skilled Geotechnical Engineer to join our team at Technical Resources. As a key member of our team, you will be responsible for providing technical expertise and guidance on geotechnical engineering projects.Key ResponsibilitiesTechnical Oversight: Collaborate with cross-functional teams, including engineers, designers, and...


  • Australia Technical Resources Full time

    Senior Structural Engineer Role Requirements & ResponsibilitiesExperience: 7 to 10 years of experience in the mining sector, with a strong background in structural engineering and project management.Project Type: Materials Handling – major iron ore Brownfields project, requiring expertise in design, planning, and execution.Key Responsibilities:Lead a team...


  • Australia Orkes Inc. Full time

    About Orkes Inc.Orkes Inc. is a leading platform for developers to build durable, distributed event-driven applications. Based on the popular open-source orchestration engine Conductor, Orkes lets developers focus on faster go-to-market with applications, scaling them to handle billions of workflows without having to worry about failures, scalability, or...


  • Australia Armis, Inc Full time

    About the RoleArmis, Inc. is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will serve as the primary point of contact for our top customers, driving customer success and ensuring the successful adoption and operationalization of the Armis platform.Key ResponsibilitiesDevelop and execute customized...


  • Australia Rtb House Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at RTB House. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our clients' online campaigns.Key ResponsibilitiesCoordinate technical operations for clients across various industries, including e-commerce, travel, and...


  • Australia Minetek Pty Full time

    About the RoleWe are seeking an experienced Technical Account Manager to join our team at Minetek Pty. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our existing customers in the mining and tunneling industry.Key ResponsibilitiesEnsure the completion of required service reports for invoicing...


  • Australia Technical Resources Full time

    Electrical Systems EngineerWe are seeking a highly skilled Electrical Systems Engineer to join our team at Technical Resources. As an Electrical Systems Engineer, you will be responsible for designing and delivering electrical systems engineering for a decarbonisation project in a safe, timely, and sustainable manner.Key Responsibilities:Design and deliver...


  • Australia Ping Identity Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Ping Identity. As a Technical Account Manager, you will be responsible for working with new and existing clients to ensure they are successful with our identity and access management solutions.Key ResponsibilitiesClient Success: Provide clients with technical...

  • Civil Project Manager

    15 hours ago


    Australia Technical Resources Full time

    Civil Project Engineer Job DescriptionAbout the Role:We are seeking a highly skilled Civil Project Engineer to join our team at Technical Resources. As a key member of our project delivery team, you will be responsible for managing civil engineering design and construction works packages for wind farm projects.Key Responsibilities:Develop and manage project...


  • Australia Barclay Recruitment Full time

    About Barclay RecruitmentWe are seeking a highly skilled and experienced Technical Business Development Manager to join our team at Barclay Recruitment. As a leading recruitment agency, we specialize in placing top talent in various industries, including packaging and wrapping solutions.About the RoleWe are looking for a Technical Business Development...


  • Australia Technical Resources Full time

    Job SummaryWe are seeking a highly experienced Environmental Specialist to join our team at Technical Resources. The successful candidate will be responsible for supporting the environmental approvals process for our projects, overseeing environmental compliance and risk management, and providing general environmental support to other technical...


  • Australia ROC Consulting Full time

    About ROC ConsultingROC Consulting is a dynamic and forward-thinking company that specializes in providing expert solutions for uninterruptible power supply products. With a strong reputation in the industry, we are committed to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Technical Sales Account...


  • Australia Healthcare Businesswomen's Association Full time

    About the RoleWe are seeking a highly skilled and experienced Portfolio Account Manager to join our team at the Healthcare Businesswomen's Association. As a Portfolio Account Manager, you will be responsible for managing accounts in the Haematology portfolio, cultivating stakeholder relationships, and working towards achieving the objectives of the...


  • Australia Aristocrat Leisure Full time

    About the RoleWe are seeking a highly skilled Technical Operations Manager to join our team at Aristocrat Leisure. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our technical systems and infrastructure.Key ResponsibilitiesAchieve flawless 24/7 uptime of at least 99.99% for all provided servicesManage...


  • Australia Nutrien Ag Solutions Limited Full time

    About the Opportunity:Nutrien Ag Solutions Limited is seeking a highly skilled and experienced Agronomy Account Manager to join our team in Northern NSW. As a key member of our team, you will play a vital role in developing strong customer relationships and providing agronomic and technical support to our farmers and producers in the region.Key...


  • Australia Vocus Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Technical and Operational Training Manager to join our team at Vocus Communications. As a key member of our Learning and Organisational Development team, you will be responsible for designing, implementing, and leading training and learning-oriented programs that drive business outcomes.Key...


  • Australia UpGuard Full time

    About UsUpGuard is a leading cybersecurity company that protects the world's data. Our mission is to provide elegant and robust solutions to enable our customers to find, acknowledge, and remediate cyber risk. We leverage our security expertise and software to automate laborious processes, such as monitoring the attack surface of hundreds of vendors or...


  • Australia timesjobs Full time

    Senior Account ManagerRequisition ID: 39951Job Location(s):Huntingwood, AUThornton, AUAs a leading supplier of hydraulics and electric powertrain systems, we at Danfoss Power Solutions leverage our full solutions capabilities and application know-how to meet customer needs around the world.We have an opportunity for a Senior Account Manager to join our team....


  • Australia ClearCompany Full time

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our team at ClearCompany. As a Technical Program Manager, you will play a critical role in driving the adoption of our software delivery platform with our customers.Key ResponsibilitiesDevelop and manage end-to-end technical onboarding projects with customers to drive adoption of...