Hospitality Housekeeping Manager

6 days ago


Port Douglas, Queensland, Australia Travel + Leisure Co. Full time
Unlock a Career in Vacation Excellence

We are Travel + Leisure Co., a leading vacation ownership company dedicated to putting the world on vacation. Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide.

About the Role

We are seeking an experienced Hospitality Housekeeping Manager to join our team. As a key member of our housekeeping department, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

Key Responsibilities:

  • Clean hotel rooms to include sleeping quarters, kitchens, bathrooms, and living rooms while maintaining housekeeping detail standards
  • Delegate workload to ensure rooms are refreshed in a timely manner
  • Control stock and report discrepancies to the Executive Housekeeper
  • Quality check rooms and liaise with Front Office to release for occupancy
  • Plan and implement weekly rosters in consultation with Housekeeping Manager
  • Observe precautions required to protect resort guests and guest property
  • Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction

Your Qualifications:

  • Previous experience within a similar hotel position
  • A sound understanding of Workplace Health and Safety, including safe chemical handling
  • Strong communication skills
  • An ability to work well independently and in a team environment
  • Ability to work a flexible schedule, including nights, weekends, public, and school holidays

About You:

You will thrive in this role if you have a passion for delivering exceptional customer service and a commitment to maintaining high standards of cleanliness. As a hospitality professional, you will be expected to provide leadership and guidance to our housekeeping team, ensuring that every guest has a memorable and enjoyable stay.

Salary and Benefits:

The estimated annual salary for this role is $60,000-$80,000, depending on experience. In addition to your salary, you will receive a range of benefits, including professional development funding, discounted hotel stays across Australia, Fiji, and New Zealand, and subsidised private health cover.

What's Next:

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you



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