Executive Director of Hospitality Operations
5 days ago
At Travel + Leisure Co., we're seeking a seasoned hospitality professional to lead our Club Wyndham Port Douglas resort as General Manager. As a key member of our team, you'll be responsible for driving operational success, delivering exceptional customer experiences, and fostering a culture of excellence.
Key Responsibilities:
- Lead a high-performing team to achieve revenue growth and operational efficiency
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with cross-functional teams to drive business results and improve processes
- Manage resort operations, including rooms divisions, food and beverage, and revenue management
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Discounted hotel stays and other perks
Requirements:
- Proven experience in hospitality leadership, with a focus on customer experience and revenue growth
- Strong operational knowledge and experience in hotel departments, including rooms divisions and food and beverage
- Ability to build strong relationships with internal and external stakeholders
- Effective leadership, organizational, and interpersonal communication skills
Location: Club Wyndham Port Douglas, a tropical oasis in the heart of Port Douglas, Queensland, Australia.
About Us: Travel + Leisure Co. is a leading hospitality company that puts the world on vacation. We're passionate about delivering exceptional experiences for our guests and creating opportunities for our associates to grow and thrive.
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